Car dealerships and used-car trading

A dealership that sells more cars with fewer people on the phone.

Enquiries from listings and social networks are called back within a minute, test drives are confirmed, former customers are called for trade-ins, and paperwork chases itself. Your salespeople keep the test drive and the signature.

What happens today

The phone decides the sale before the salesperson does.

Listings

Enquiries arrive during test drives

A buyer who writes on a listing late on Saturday contacts several dealers. The first to call back gets the appointment.

Trade-ins

Cars stop coming in

Former customers who might sell or change cars are never called back: nobody has time to go through the file.

Paperwork

Every sale creates a pile of documents

Registration, ID, financing, order form: everything is chased by hand, and one missing document delays delivery.

What Nodical does

The agent does the phone work. The salesperson does the selling.

  1. 1

    Every enquiry is called back within a minute

    Listing, website, form, missed call: the agent calls back in the dealership's name and checks the car wanted, budget, possible trade-in and timing.

  2. 2

    The test drive is booked and confirmed

    In the calendar of the right salesperson, with a reminder the day before and one-click confirmation. Missed test drives show up by salesperson and by source.

  3. 3

    Former customers are called for trade-ins

    Your file is called: who wants to sell, who wants to change, and when. Those who are ready go to a salesperson, with the conversation summarised.

  4. 4

    Documents are requested automatically

    By SMS and email, with a link to send them as photos. What arrives is filed in the right folder; what is missing is chased.

Around the agent

What we connect around it, if you want.

  • One record per car and per customer, up to date without typing
  • Buyers matched with incoming cars before they are listed
  • All exchanges in one place: calls, SMS, emails
  • Results per salesperson, every week

The eleven building blocks in detail →

What changes

Fewer hours on the phone, more cars out of the door.

TodayWith Nodical

The salesperson calls back between test drives, when possible.

The buyer is called back while still looking at the listing.

Missed test drives go unexplained.

Every test drive is confirmed the day before; no-shows show up by salesperson and source.

The file of former customers sleeps.

It is called, and every possible trade-in comes back with its reason.

A missing document is found on delivery day.

It is requested at order time and chased until received.

Questions

What dealerships ask us.

Can the agent answer about a specific car?

Yes, if it has access to your stock: we connect it to your dealer management system when the vendor opens access, or to a stock export. Without that link, it takes the enquiry and passes it to a salesperson.

Our customers want a salesperson, not a machine.

The agent does not sell the car. It calls back fast, takes the details and hands over to a salesperson, live or by appointment. It introduces itself as the dealership's assistant and never pretends to be human.

What about our social media accounts?

They stay yours. An enquiry can create a record and a callback, without anyone answering in your place.

How much does it cost?

Agent minutes at the price on the Pricing page, billed per second, no subscription. What we connect around it is quoted once you have chosen what you need.

Do we need to change software?

No. Your management system stays the reference; we connect through its programmatic access when it exists, otherwise by import.

Tell us how many enquiries you receive, and where you lose sales.

We reply with what we would connect for you and a per-minute worked example.