Many calls for few jobs
A flat instead of a house, a converted loft, the wrong person: most contacts don't qualify, and your agents spend the day finding out.
Enquiries from your forms and lead files are called, the home is checked against your own criteria, and suitable households go straight to your technician or get a visit booked. The others are classified, with the reason.
A flat instead of a house, a converted loft, the wrong person: most contacts don't qualify, and your agents spend the day finding out.
A household that filled in a form has often been called by several companies. The one that calls back first, and knows what it's talking about, gets the visit.
A technical visit to a household that doesn't meet your conditions is half a day lost for a technician.
Within the hours you set, with several attempts for the unreachable, and a callback at the agreed time when the person asks for it.
House or flat, roof space, access, work already done: the agent asks your questions, in your words, and never invents a condition.
As a live transfer during the call, or as a visit booked in their calendar. If they're already on a call, the agent says the technician will call back.
Transferred, visit, not eligible, refused, call back: you see why, file by file, and you know which files are worth it.
Your agents spend the day ruling out contacts.
The voice agent rules out; your team talks to households that qualify.
An evening form is called back the next day.
It is called back within the hours you set.
The technician finds out on site that the home doesn't qualify.
The home is checked before the transfer or the visit.
Nobody knows which lead file pays off.
Every file has its results, call by call.
Yes, in French, Spanish and English, with numbers from the country being called. The script is written for each language, not translated on the fly.
When the job qualifies, the agent announces the transfer and connects the person to your number. If nobody picks up, it says they'll be called back and the contact stays in your callbacks.
You decide: your inbound enquiries, a file you provide. The rules that apply to your contacts, by country, are yours to check; the agent applies your hours and every call is recorded.
The agent minute at the Pricing page price, counted per second, with a surcharge for calls abroad shown in the quote. What we connect around it is quoted once you've chosen what you need.
We'll reply with the journey we'd set up for you and a per-minute worked example.