Called back at 4 pm, or tomorrow
Meanwhile they filled in three other forms. The first one to call back got the meeting.
Callback in under 60 seconds
The lead who just filled in your form is called back within the minute.
Not Thursday. Not “as soon as possible”. Now, while they're still on your site, before they open your competitor's tab.
- form received
- callback
- qualification
- warm transfer
What happens today
A lead doesn't die of a no. It dies of waiting.
Nobody's there
Saturday's requests wait until Monday. On Monday, they no longer pick up.
Ten requests at once
Your rep calls two of them back. The other eight are lost without anyone deciding it.
What Nodical does
Every form triggers a call, at any hour, in your company's name.
- 1
The form comes in
Website, landing page, directory, social network: as soon as the request exists, the call goes out.
- 2
Nodical calls back within the minute
It introduces itself in your company's name, recalls what the person asked for, and asks the qualifying questions you set.
- 3
It handles the basic objection
“Just looking”, “it's for later”, “send me an email”: answers prepared with you, follow-up scheduled if now isn't the time.
- 4
It hands over live, or books a meeting
A ready prospect is passed straight to your rep, context already noted. Otherwise a slot is booked in their calendar.
The proof
How a call unfolds, step by step.
This is the typical journey. Recordings of real calls, with their timings, will be published here with the consent of the people recorded.
The proofTypical journey
- form received
- callback
- qualification
- warm transfer
What it replaces
The “when we get to it” callback.
Without NodicalWith Nodical
The lead waits for someone to be free.
The lead is called back while they're still waiting.
The rep calls back the ones they guess are hot.
Everyone is called back; the rep only gets those who said yes.
Evenings and weekends, nothing happens.
The call goes out at 9 pm on Saturday as at 10 am on Tuesday.
Nobody knows how many leads never got a call.
Every request has its log: received, called, outcome.
Questions
What we get asked about callbacks.
How does Nodical know a form came in?
Through a link with your website or form tool: an automatic send to an address we give you is enough. We connect and test it with you during setup.
Does the prospect know they're talking to an AI?
Yes, from the start of the call: the agent introduces itself as your company's automated voice assistant, confirms it if asked again, and never pretends to be human. That's a compliance rule, not an option.
What if the prospect doesn't pick up?
Nodical leaves a message, sends a follow-up SMS, and retries in the time slots you defined. An unreachable contact costs no credit.
What if my rep isn't available for the transfer?
The agent books a meeting in their calendar, or notes the best time to be called back. Nothing falls through.
Which countries and languages?
French, English and Spanish to start, with local numbers. Calling hours follow the called person's country.
See also
24/7 reception
A missed call isn't a voicemail. It's a customer calling the next number.
Read more →Base reactivationYour unanswered quotes and past customers are worth more than a new campaign.
Read more →ComparisonCall centre or Nodical: what each does better.
Read more →GuideThe form requests nobody calls back
Read the guide →GuideThe callback form that gives you the right to call
Read the guide →Have your next lead called back within the minute.
Tell us your volume of requests. We call you back with a worked example, and you listen to what it sounds like.