Per hour, per seat, per month
A floor is paid whether calls connect or not. Scaling up is negotiated.
Comparison
Call centre or Nodical: what each does better.
A human floor and a voice agent don't replace each other point by point. Here's where each one wins, and how SMEs combine them.
- T+[TO FILL]first contact
- T+[TO FILL]qualification
- T+[TO FILL]transfer to a human
The question
Outsourcing your calls has always had one price: variability.
One person, one version
Training, turnover, mood of the day: what's said in your name changes from desk to desk.
A dashboard, rarely the call
You see volumes. You rarely hear what was said.
The comparison
Point by point, no caricature.
- 1
Where the human floor wins
Complex negotiation, the long conversation with a decision-maker, listening to an unhappy customer: a trained human is still better, and Nodical transfers exactly those cases to them.
- 2
Where Nodical wins
First contact, volume, extended hours, consistency of script, the full trace of every call, and cost: only completed conversations consume credits.
- 3
What SMEs do
The AI absorbs the cold (callback, reception, follow-up, first call); the human, in-house or floor, only gets the warm. The floor gets smaller and more useful.
- 4
What Nodical won't do
Pretend to be human, call an opted-out number, promise a rate. What you hear on the Listen page is what your customers will hear.
The proof
Judge on evidence: a real call, in full.
Recording coming soon
A floor shows you a dashboard. We let you listen to the call.
The proofRecording coming soon
- T+[TO FILL]first contact
- T+[TO FILL]qualification
- T+[TO FILL]transfer to a human
Head to head
A telemarketing floor and Nodical, criterion by criterion.
Telemarketing floorNodical
Billed per seat or per hour, whether the call connects or not.
Billed per completed conversation and sent SMS; unreachable contacts cost nothing.
Office hours; evenings and weekends cost more.
The same price at 9 pm on Saturday as at 10 am on Tuesday, within legal hours.
One script per operator, drifting with turnover.
The same script on the first call and the ten-thousandth, revised with you.
Volumes in a dashboard.
Every call recorded, transcribed, summarised, with its timestamped log.
Scaling to negotiate, hiring lead time.
Immediate scaling, within what your rep can absorb.
Better for complex conversation and negotiation.
Transfers exactly those conversations to your human.
Questions
What we get asked when comparing.
Does Nodical replace my call centre?
Rarely entirely. It replaces first contact and volume; it keeps the human for conversations that need one. Many SMEs shrink the floor rather than remove it.
How much does it cost compared to a floor?
We don't publish a figure-based comparison: it depends on your volume and your pick-up rate. Ask for the pricing grid and run the numbers with your own figures.
What about the quality my customers perceive?
Listen to a real call before deciding. The agent introduces itself in your company's name, never pretends to be human, and hands over as soon as a human is needed.
Can I keep my floor and add Nodical?
Yes. It's actually the most common setup: Nodical qualifies, the floor or your team closes.
How does stopping work?
No time commitment on credits; the subscription ends at its period. Your data, calls and transcripts stay exportable.
See also
Callback in under 60 seconds
The lead who just filled in your form is called back within the minute.
Read more →24/7 receptionA missed call isn't a voicemail. It's a customer calling the next number.
Read more →Outbound prospectingThe first call, the one nobody likes making, is the one Nodical makes.
Read more →Run the numbers with your figures, not ours.
Ask for the pricing grid and an example on your volume. We call you back.